Questionnaire Issue in CRM_Survey_SUITE

[Former Member]

Hello Pandits,

I have created an Questionnaire in CRM_SURVEY_SUITE and assigned it to my Lead transaction and the problem is i can see the Title and Push buttons but not the Questions in WEBIC or SAP GUI.Can any one help me???

Steps of Configuration

Defined Questionnaire

Defined Sections

Defined Questions

Defined Answers

Saved the Questionnaire

Activated the Questionnaire

Defined the Determination for Questionnaire

Defined Qualification Levels for the questionnaire.

We are using CRM 5.0 and creating questionnaires for Leads.

Thanks

Amar Reddy

[Former Member]

We found solution

[Former Member]

The issue has come back.

[Former Member]

I figured out the issue i had .We were using Marketing Attributes as our questions and the values for them were modified but the survey was still having the old values as answers and hence it was displaying blank.

I have awarded points to venu and Manohar for trying to help me out.

Thanks alot GentleMan

[Former Member]

hi

Amar

to check the CAT server

go to crm_survey_suite --> Survey Repository --> click on GO TO --> Administrate CAT server

regards

Venu

[Former Member]

Hello Venu,

I need your help in CAT server. Can you help me??

Thanks

Amar Reddy

[Former Member]

hi

dear Amar

please check...

whether CAT server is running properly or not

if the CAT server is down the mentioned problem may occur

once u open the questionnnaire tab u will be able to see the questionnaire name but not the questions and answers

just colour less screen diplays...

try..

hope it should solve ur problem

thanks

venu

[Former Member]

Hello Venu,

How do i check the CAT server??

Thanks a lot for your response.

amar Reddy

[Former Member]

Hi

Go to CRM_SURVEY_SUITE

>Survey Repository

on menu Go To

Click on Administrate CAT Server

for more information

http://help.sap.com/saphelp_crm50/helpdata/en/1b/e81c3b84e65e7be10000000a11402f/frameset.htm

Regards

Manohar

[Former Member]

Manohar,

I need some information on CAT server?? Your link is not displaying the CAT server but ECATT?

Can you help me please?

Thanks

AmarReddy