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Former Member
Jun 03, 2008 at 01:41 PM

IBASE and service desk?

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Blog "Service Desk configuration guide for dummies" (/people/federico.babelis2/blog/2006/04/14/service-desk-configuration-guide-for-dummies)

is an excellent document for service desk configuration.

However, above blog has NOT mentioned IBASE at all.

What is the relationship between IBASE and service desk conf.?

Thanks!