How to change the work area title

[Former Member]

In CRM 2007, when you click the work center in the left side, there is also a title on the work center page ,

for example, if you click the work center of Account Management, you will also see the "account management" on the title of this work page.

The problem I met now is I already change the title of the work center , but don't know how to change the title of work page.

Any one can give me some idea? Many thanks!

[FabianJ · Accepted solution]

Hi Holger,

This text can be found in the method if_bsp_wd_history_state_descr~get_state_description of the window controller

* determine the header title
...
  description = cl_crm_uiu_bt_tools=>get_title_main_window( ir_window_controller = me
                                                            ir_bt_object         = lr_entity ).
...

Regards,

Fabian

[Former Member · Accepted solution]

Hi Fabian,

Many thanks for the hints, I found the method you said, but how to change the title text? I still have no idea.

Can you provide more info about this? Thank you!

[Former Member · Accepted solution]

sorry , I'm totally new, so I have no idea how to put the code you wrote to me in the method

Please kindly help! Many thanks!

[FabianJ · Accepted solution]

Hi Holger,

There are several options, if you don't want to modify the standard text you have to enhance the window controller and redefine the method:

Tx BSP_WD_CMPWB, enter component and your enhancement set, right click on the window controller and select 'enhance'. Then redefine the method IF_BSP_WD_HISTORY_STATE_DESCR~GET_STATE_DESCRIPTION to change the value of the 'description' parameter...

Fabian

[Former Member · Accepted solution]

Hi Fabian,

I right click on the window controller, but there is nothing to select, should I click the the button on the up-right side " enhance component" ? it pops up to let me enter the application name, what should I enter? a new one or?

Thanks!

Regards,

Holger

[Former Member · Accepted solution]

Hi Fabian,

Your solution is right, I changed the description successfully. Many thanks!

Best Regards,

Holger

[Former Member · Accepted solution]

Hi Holger,

Can you share your step-by-step process to chage work area titles experience....

Cheers,

Peter J.

[Former Member · Accepted solution]

Hi Peter,

the steps are:

1. go to T-code BSP_WD_CMPWB, enter component and your enhancement set, if your component is not enhanced , you have to first enhance the component, after the enhancement is done, right click on the window controller and select 'enhance'. After that, you will see the implementation class with Z* , then means you can redefine the method.

2. Then redefine the method IF_BSP_WD_HISTORY_STATE_DESCR~GET_STATE_DESCRIPTION to change the value of the 'description' parameter..., for example, I enter the method code " description = ' Service Requests'. "

That's it.

If anything is not clear, feel free to let me know.

Thanks all your help.

Best Regards

Holger

[GSL_NARAYANA]

Hi,

I would prefer to change in the the customizing entry

1) TCODE CRMC_UI_NBLINKS

2) Define Work Center

3) change the workcenter (SLS-ACC) description

Hope it helps.

Regards,

Lakshminarayana

[Former Member]

Hi Lakshminarayana,

Thanks also, I tried your solution before, but it does not work. I have no idea why.

Regards

Holger