Describe Requirement item not adding to cart

[Former Member]

After clicking the "Add to shopping cart" icon when creating a free text item for a cart, the screen refreshes and displays the screen again but the item's not added to the cart.

All the information is still held in the fields as though i'm creating a new free text item.

We are using SRM 4.00, SRM_SERVER 500, SAPKIBKS11.

Any ideas on this one ?

Keith

[imthiaz_ahmed]

Check the dumps in Trx ST22. Some times pricing error arises due to incorrect BADI implentation.

[Former Member]

The pages aren't cached and even after refreshing the page it doesn't work..

The IPC is working fine so no short dumps...

[pvanhoove]

Hello,

Did you check entry in table TWPURLSVR ?

For the SRM logical system, the web server must be set (<server>:<port number>).

Rgds,

Pierre

[Former Member]

The entry is indeed there...

I can create carts from catalogues and from old carts but for some reason can't add free text items.

[Former Member]

Hi. You don't cache internet pages or anything like that on a proxy server do you? That might mean the refresh has not filtered through yet.

If you do not cache have you tried refreshing your browser with a right click and "refresh"?

Regards,

Dave.

[Former Member]

Hi,

We had a similar problem on SRM 4.0.

Pls refer the foll thread:

BR,

Disha.

Do reward points for useful answers.

[Former Member]

Already looked at that thread and the changes are already in place within our systems...

[Former Member]

Hi. Do you get a little yellow error in the bottom left hand corner of internet explorer saying "error on page"?

It might mean the templates need re-publishing, or if they have been re-published you might need to refresh the browser by right clicking in the window and selectnig refresh.

Regards,

Dave.

[Former Member]

Dave

There aren't any browser errors.

I'll try re-publishing the templates though as it all workd fine in our QA and PRD environment.

Keith

[Former Member]

Republishing didn't work