Dear Gurus,
I am working in BI side to scope out the reports from CRM and to prepare functional specs.
I was given high-level reports from process team. I need to write functional specs for each report. Reports are mainly on services, survey and interaction records.. Etc.
I am new to CRM and more over version is SAP CRM 2007(6.0) and BI 7.0.
I need to find out the datasources in CRM and analise the fields.. Please give me guidance on how to go ahead and please provide me the information where and how I can get this informationu2026.
Thanks for your cooperation.
Sudha