Skip to Content
Former Member
Jun 03, 2008 at 07:35 AM

CRM 2007 SAM polling every second



We have just gone live 2 days ago with our CRM 2007 system.

Checking the HTTP logs from the ICM, I've seen that an HTTP request is called every second for each user. The URL is


It generates a lot of load which is absolutely not needed because we don't need information refreshed so often.

I checked the SAM_NOTIFYING BSP application and I found out a javascript called sam_polling.js.

In the source code, I saw that the polling interval is hard coded :

var nty_polling_frequency = 1000;

Now my questions :

1) Do you also consider this 1 s polling interval as a problem ?

2) Do you know an other way to change the polling interval beside modifying the javascript ?

Best Regards,