Dear experts
I'd like to configure to configure SAP Contact Center Simulator as communication management system (CMS) for IC WebClient Scenarios.
I did the following steps:
- Define CMS profile (SPRO)
- Define CMS system (T-Code CRMM_IC_MCM_CCADM)
- Define HTTP connection (T-Code SM59)
- Maintain CMS connection (T-Code CRMM_BCB_ADM)
- Assign CMS connection to CMS profile (T-Code CRMM_IC_MCM_CCLNK)
But I can't go further. I can't access the SAP Contact Center Simulator. I tried several URL but none is working.
Thanks in advance for your help
Stephanie