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Jun 02, 2008 at 03:43 PM

Customer partially pays a down payment request?

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Hi all,

I have an issue with a specific case in managing a down payment request.

I've posted a down payment request of 100$ and my customer only pays me 50$.

When trying to clear the down payment request of 100$ (F-28) with the incoming payment of 50$, the system prevents me from using partial payment functionality by reducing the amount to 50$.

1/ How can i save this partial payment on a customer down payment request?

2/ I tried to manually charge off the difference but the system automatically clear the entire down payment request? It's not what i want

Thank you for your help