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How to set-up Customer Account as Parent and Siblings

Jan 30 at 03:20 AM

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How to create Parent Account (Customer) and tie the sibling Account (Customer) to the parent in SAP ByD. Also need to know how to make the payment for open items of the sibling account by the parent account.

Thanks,

Chempian Pontie

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2 Answers

Adie Shi
Jan 31 at 08:08 AM
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Hello Chempian Pontie,

You can maintain account hierarchy in the system to have a overview of the customers in a group. See "Account Hierarchies" in help center. However, the receivable of a sales transaction (customer invoice) is still posted to the account role in the invoice, it will not refer to the Hierarchy.

Because in case of debtors, we show those items where the debtor is the owner. The debtor is responsible that this item will be paid.
There can be an agreement that another partner will pay for this, but still a Dunning will be sent to the debtor. Also, the total of a balance confirmation should be equal the balance on the account monitor (with resp. key date) as well as reconciliation on the sub ledger must show the same total. Otherwise it will lead to confusions.

In terms of payment the incoming payment we suggest to be enter it from the payment management WoC.

Thanks,

Adie

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Chempian Pontie Jan 31 at 07:08 PM
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Hi Adie,

To my understanding there is no option for offsetting the payment received from Parent Customer against the open receivable from Sibling Customers.

Appreciate your guidance.

Thanks

Chempian Pontie

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