on 05-28-2008 3:50 PM
Post Author: Suyin Ferro
CA Forum: Auditing
I just install my Auditor Universe and connection in Designer. The connection test is succesfull, but when I tried to run a report I got the error
Failed to open the connection. 1. Average Number of Sessions
Unable to retrieve Object.Failed to open the connection. 1. Average Number of Sessions
For every report, where is the problem. The settings for the report are
Use original database logon....
Server Universe Query
Database (empty)
Username Username to connect to the Audit Database in the connection created in Designer
Password Corresponding password
When I imported the reports they came up with Username = sa and no password.
How can I know if the Activity Universe is properly connected? Thanks,
Suyin Ferro
Post Author: jsanzone
CA Forum: Auditing
Seyin,
From what you are describing, it sounds like you're experiencing a nightmare. There are too many variables to describe here to determine what is going wrong, especially if one report runs intermittently and another not at all. To fully resolve your problem, I highly suggest contacting Tech Support and be prepared to have a WebEx session so that they can more expertly debug the problem. In the meantime, I'd like to suggest something that I did to make Auditor reporting more effective for me -- I wrote a view against the six tables and "flattened" it out. I set this view in my Auditor database and then started a new universe that simply called this new view in as its data source, and from that I wrote all of my own custom reports. Though the BO reports are useful, I decided that my own custom reports would serve me better in the long run. Best wishes in resolving your situation. Below is the view that I built which you can copy and paste to your system if you'd like:
CREATE view BOE_AUDIT_View asSELECT server_process.application_type_id as [Application_Type_ID], coalesce(cast(application_type.application_type_description as varchar(50)), cast(server_process.application_type_id as varchar(50))) as [Application_Type_Description], audit_detail.detail_id as [Detail_ID], audit_detail.detail_text as [Detail_Text], audit_detail.detail_type_id as [Detail_Type_ID], coalesce(cast(detail_type.detail_type_description as varchar(50)), cast(audit_detail.detail_type_id as varchar(50))) as [Detail_Type_Description], audit_event.Duration as [Duration], audit_Event.Error_Code as [Error_Code], cast(audit_event.Event_ID as varchar(32)) as [Event_ID], audit_event.Event_Type_ID as [Event_Type_ID], coalesce(cast(event_type.event_type_description as varchar(50)), cast(audit_event.Event_Type_ID as varchar(50))) as [Event_Type_Description], cast(audit_event.Object_CUID as varchar(32)) as [Object_CUID], audit_event.Start_Timestamp as [Start_Timestamp], cast(audit_event.User_Name as varchar(50)) as [User_Name], cast(audit_event.server_cuid as varchar(32)) as [Server_CUID], coalesce(cast(server_process.server_name as varchar(50)),'') as [Server_Name], coalesce(cast(server_process.server_fullname as varchar(50)),'') as [Server_Fullname], coalesce(cast(server_process.server_version as varchar(50)),'') as [Server_Version]FROM ((((AUDIT_EVENT RIGHT JOIN AUDIT_DETAIL ON (AUDIT_EVENT.Event_ID = AUDIT_DETAIL.Event_ID) AND (AUDIT_EVENT.Server_CUID = AUDIT_DETAIL.Server_CUID)) LEFT JOIN DETAIL_TYPE ON AUDIT_DETAIL.Detail_Type_ID = DETAIL_TYPE.Detail_Type_ID) LEFT JOIN EVENT_TYPE ON AUDIT_EVENT.Event_Type_ID = EVENT_TYPE.Event_Type_ID) LEFT JOIN SERVER_PROCESS ON AUDIT_EVENT.Server_CUID = SERVER_PROCESS.Server_CUID) LEFT JOIN APPLICATION_TYPE ON SERVER_PROCESS.Application_Type_ID = APPLICATION_TYPE.Application_Type_ID
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Post Author: Suyin Ferro
CA Forum: Auditing
OK, I'm at my wits end. After a lot of time testing this reports I got the following scenario.
ALL the reports from Auditor have the same settings:
Server: Universe Query
User : sa (no Password)
In CMC, logged as an administrator I was able to run "Average Number of Sessions", sometimes I can run it, sometimes I got the error:
"Failed to load database information. Error in File C:\WINDOWS\TEMP\{098559BD-1CBC-47AC-A403-FE1BB2987396}.rpt: Failed to load database information. "
It is random, I can never run the other report "Users Logged In", got the error ALWAYS.
I was able to run also "Jobs per User - Summary". The behavior is not stable or consistent, I need help undertanding what is going on. I research the web and couldn't find anything. Please, help!!!!
Thanks,
Suyin Ferro
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Post Author: Suyin Ferro
CA Forum: Auditing
Could anybody please, explain what I'm doing wrong?
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Post Author: Suyin Ferro
CA Forum: Auditing
Yes, and the data is being inserted in the tables. It is just that I can't run the reports.
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Post Author: amr_foci
CA Forum: Auditing
do u have your audit schema installed and deployed over the business objects Enterprise, and have you activated the audit options in ur services?
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