RTF interpretation issue

Post Author: James Deyerle

CA Forum: General

The issue deals with interpreting RTF. There seems to be an internal bug that arbitrarily cuts off text at the end of a long rtf string.

For example, you can create a very basic crystal report with just one field in the body of the report that has text interpretation set to RTF. The field also has the property "Can grow" set to true and "Keep together" set to false. The only section in the body in which this field is located also has the "Keep together" property set to false. When you run this report, the interpreted text will display correctly. If, however, you change the top and bottom margins to be larger, the text is still interpreted but it does not display everything (the last few lines will be missing).

This is just one example of how this issue appears. There are a number of scenarios that causes the same thing to happen. If I had to guess (and it's definitely a guess since I don't know what crystal is doing internally), I would say it has something to do with the length of the interpreted text and the amount of space the field is allowed to take up on a single page.

Has anyone else experienced this issue? Is there anything that can be done?