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Anyone experience this problem?

Posted on Jan 09, 2008 at 02:52 PM 6 Views

Post Author: despec

CA Forum: General

Hello to all,Has anyone experienced a problem with a CR report displaying properly when using a "Group Selection" formula? I'll run this report and see nothing, then I'll go back and do something like move a field, then fre-run it and the data displays. When the data doesn't display, I can still see the tree to the left indicating that records have been read and groups creaed. Very odd.David

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  • author's profile photo Former Member
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    Posted on Jan 09, 2008 at 04:22 PM
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    Post Author: V361

    CA Forum: General

    What version of CR ?... and what is your Product Version ? (help, about CR)

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  • author's profile photo Former Member
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    Posted on Jan 09, 2008 at 06:02 PM
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    Post Author: despec

    CA Forum: General

    11.5 and the Product version is 11.5.0.313

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  • author's profile photo Former Member
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    Posted on Jan 10, 2008 at 05:23 PM
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    Post Author: despec

    CA Forum: General

    Do I need to patch my version?

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  • author's profile photo Former Member
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    Posted on Jan 10, 2008 at 08:58 PM
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    Post Author: V361

    CA Forum: General

    I have cr XI, Developer, Full, my Product version is 11.5.9.1076.

    I applied SP2, be sure to load CR after applying the patch. Your Icon for CR should change from what it was with the original CD copy. Then I applied SP3.

    I had one machine, I had to remove CR, and start over from scratch before the updates would work.

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  • author's profile photo Former Member
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    Posted on Jan 14, 2008 at 09:02 PM
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    Post Author: BISoftware

    CA Forum: General

    From my experience, anytime you encounter strange issues like this, it is generally an installation issue of some kind. Re-Installing Crystal would probably be a good idea. However, before you do so, you should also check to make sure there are no critical updates etc for whatever version of windows you are running. Then, make sure you have administrative rights to the machine, as well as make sure that you disable any spyware or anti virus software you have running during the install. Once Crystal is installed, apply the latest hotfixes and service packs, and you should be good to go. - Davewww.BusinessSoftwareResource.com

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