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Former Member
Sep 13, 2007 at 01:39 PM

Menus and Buttons Don't Work

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Post Author: jsr

CA Forum: General

Hi,

CR XI Pro on WinXP sp2.

When opening an existing report or creating new, if I press the Database Expert or Record Sort Export buttons, nothing happens and can't do anything in CR - I have to close the program via Cntl-Alt-Del. I am able to refresh existing reports and export, but once I select those buttons or from menus, CR seems to freeze.

I also have CR9 on same workstation and the same thing.

The IT department had a major move the past week (moved the whole server room to new location). The IP's are the same - like stated above, I am able to refresh reports. I was told the connections of all the servers were the same as before. I don't know if this has anything to do with it, but that is the only change I can think of when CR worked and didn't.

Help,

Jsr