data appears in the tree but not in the display

[Former Member]

Post Author: TheBig1980s

CA Forum: General

Hello:

When I print data for one month, data appears in both the Preview tree and the Preview display. When I print the data for another month, the data does show in the Preview tree but not in the Preview display.

Forgetting the tables the report is pulling from, forgetting which month is which, etc., why (in any case) would Crystal show data in the Preview tree but not show that same data in the Preview display? That makes no sense. I wish I could just take my mouse and just drag the tree onto the displayu2026..

I have nothing suppressed. This is Crystal 9.

Thanks!

TheBig1980s

[Former Member]

Post Author: SKodidine

CA Forum: General

I encounter this in CR XI once in a while. What I found from my research, if I have a group and then I have certain conditions to either display or eliminate the data selected for whatever reason then the group tree will show the group and since the data is eliminated by either the select criteria or another way there is no data displayed.

Try this. In the second month where you see the data in the tree but on the report, see if you can narrow it down further by day and see if you can find the reason why.