CR 2008 and Vista with CRDC for SFDC

[Former Member]

Post Author: jpettitt

CA Forum: crystalreports.com

I have installed CR 2008 and it seems to be doing what I need with

Salesforce.com HOWEVER, I am having one issue I may need help

with.

I am working remotely (at home) and I have installed it here on my home office

system running Vista. I copied the reports from the office to here. When I try

to connect to my salesforce.com data source the login keeps failing even though

I can log into my normal Salesforce.com account with Internet

Explorer.

I have no clue what

might be blocking the login.

[Former Member]

Post Author: smckay

CA Forum: crystalreports.com

It sounds like the IP address of your home computer is not allowed by your SFDC account. Click the 'setup' link in SFDC, and look in Security Controls->Network Access (under the 'Administration Setup' heading). If your home IP address is not listed, you can add it using the 'New' button. If you don't know what your home IP address is, you can find it by going to http://whatismyip.com/.