Post Author: Sougata
CA Forum: crystalreports.com
Can you find out what API version the Salesforce.com connection in CR is configured for? For example, the server URL or endpoint is something like this: https://www.salesforce.com/services/Soap/u/12.0 for API V12 or https://www.salesforce.com/services/Soap/u/8.0 for an older version. This appears to be the reason CR is not able to see the "Manager" field on the User object. Only V12 is able to expose this new type of SF field ("hierarchy").