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Former Member
May 14, 2007 at 09:57 PM

Infoview - General Preferences tab buttons do not work


Post Author: sleahcim

CA Forum: Administration


After recently installing BOEXIr2 using the .NET Framework, users of InfoView are not able to make changes to their Preferences on the General tab. None of the buttons work on the General tab (the two Browse buttons and the OK, Cancel, and Apply). The other tabs, such as Desktop Intelligence and Crystal Report work normally -- a user can make changes and Cancel, Apply, or OK them. Is there a setting that prohibits this change in the Admin Tool, or is something installed incorrectly? I have tried this from multiple machines, as well as on the server itself.