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Former Member

Cannot upload RPT file from CMS console

Post Author: b_prayudi

CA Forum: Deployment

right now I am not able to upload rpt file to BOE XI from CMS console the error message is

There was an error while retrieving data from the server: Failed to read data from report file /var/tmp/test_report1.rpt. Reason: Failed to open print engine for /opt/crystal2/bobje/enterprise115/solaris_sparc/wcs/reportadd/tmpreport/~ci5064e286d92720.rpt. Ensure that CRPE32 is installed on this computer.

anybody have experince with this error....

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2 Answers

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    Former Member
    Posted on Aug 23, 2007 at 10:51 PM

    Post Author: DellS

    CA Forum: Deployment

    Is the Crystal Page Server and/or the Report Application Server up and running? If not, that's what's causing the problem.

    -Dell

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    Former Member
    Posted on Aug 29, 2007 at 01:57 PM

    Post Author: b_prayudi

    CA Forum: Deployment

    Yes of course, every service of crystal report is up, just for information that this migth hapen after I restart websphere with root user so I guess there're some permission change but I don't know which, I have ask BOE they said that we have to re -install the application. but I think this is not a good idea to re install BOE without knowing what's the problem is

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