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author's profile photo Former Member
Former Member

Unable to install BOXI R2

Post Author: jerill

CA Forum: Authentication

i was trying to install BOXIR2 at the final stage of installation a screen appeared

"The install could not log on to CMS Please enter username and password for CMS displayed below"

I tried with username :Administrator and password blank it does not seem to work

The CMS server service is not starting all services except CMS server service are running

Currently i am using mysql database and tomacat webserver ...

Any help will be appreciated !!

Regards,Jerill

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Jan 09, 2008 at 08:03 AM

    Post Author: amr_foci

    CA Forum: Authentication

    check that the CMS can reach its repository

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 19, 2008 at 06:59 PM

    Post Author: TAZ

    CA Forum: Authentication

    Also you will receive this error if you tried to install an SQL trusted connection. The reason is the installer cannot use a trusted connection. There is a work around. At the point of the error, the CMS will already be installed, You can launch the CCM and reconfigure the CMS DB connection (at this point you may select and use a trusted connection). Then start the CMS, give it a minute to create the repository. After that you can login on the screen(with Administrator blank pw/enterprise) and complete the install.

    Regards,

    Tim

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