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Former Member
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Post Author: odipin

CA Forum: Authentication

Hi All,I have been trying to log-in to WebI but it fails displaying some error. The error reads like this " Your Web Intelligence session has reached timeout. Log out and Log in again to Infoview. (Error: WIS 30553)".I tried to log out and log in again but it displayed the same error. Any help on this matter will be highly appreciated. Thanks

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Answers (3)

Answers (3)

Former Member
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Post Author: NGongir

CA Forum: Authentication

HOW TO INCREASE

increase your session timeout parameter.

Former Member
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Post Author: sreenivas

CA Forum: Authentication

Your WebIntelligence WIQT session has reached timeout. Log out and log in again to InfoView. (WIS 30553)

This is errors comes due to the You have remained logged in to InfoView without using WebIntelligence for longer than the maximum time allowed by the Business Objects system.

Solution for this one to do:

Log out and then log back into InfoView to continue using WebIntelligence

To increase the length of time you are allowed to remain logged in to InfoView

without using WebIntelligence, ask your BusinessObjects administrator to

increase your session timeout parameter.

Former Member
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Post Author: colin mackenzie

CA Forum: Authentication

Hi odipin.

What browser version and type are you using?

After logging out have you tried closing all of your open browsers? Then try logging back into the webI