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Post Author: mroy

CA Forum: .NET

Deveopment Enviornment:

Visual Basic 2005, Access 2003,Crystal Reports XI Release 2

Report with multiple Groupings: 1a, 1b, 1c, 1d, 2a, 2b

Group 1d contains Note Fields (Text 255), set to suppress blank section.

Customer complains that some of the notes do not print. Obtained Customer's data and reprinted fine on development computer.

How do I go about trouble shooting this? Are there any tools available to check Crystal setup like comcheck for mdac?

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    Posted on Aug 31, 2007 at 06:19 AM

    Post Author: quafto

    CA Forum: .NET

    Get your customer to export their report to Crystal Reports format. This will give you a saved data report. You can then work with the saved data report and see if you can repro the issue.Also, make sure your customer has the "No printer" option selected in File -> Page Setup.

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