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Xcelsius - Failed to create empty document

Post Author: Grussi

CA Forum: Xcelsius and Live Office

Using Vista Home Prem (with office enterprise installed), i get an error message "Failed to create empty document". Thats it - Xcelsius doesnt go any further. I have searched the knowledge base and do not see anything that addresses this error message. A little help please... thanks,

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5 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Apr 12, 2008 at 01:25 AM

    Post Author: abrat

    CA Forum: Xcelsius and Live Office

    This error usually means you don't have the correct version of the flash player installed. X2008 needs FP 9.CX4.5 needs FP 7 at least.You can download the flash player from the Adobe website.

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  • author's profile photo Former Member
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    Posted on Apr 14, 2008 at 10:06 AM

    Post Author: Kedgeboy

    CA Forum: Xcelsius and Live Office

    I too am getting this eror. I have the latest version of flash player installed. Any ideas? I have Win XP pro. with office 2002 Cheers Kedge

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  • author's profile photo Former Member
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    Posted on Apr 15, 2008 at 01:13 AM

    Post Author: abrat

    CA Forum: Xcelsius and Live Office

    Kedge what version of Xcelsius are you using?You may have to reinstall both Xcelsius and the flash player. They may not be recognizing each other.

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  • author's profile photo Former Member
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    Posted on May 20, 2008 at 12:04 AM

    Post Author: abrat

    CA Forum: Xcelsius and Live Office

    Hi Xcelsius won't install with office 2002. You need Office 2003 or later. Sorry.There is a registry hack that I can post if you can't upgrade your office. -Andy

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  • author's profile photo Former Member
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    Posted on Jun 16, 2008 at 03:44 PM

    I have run across a similar problem. First of all, I have Office 2003 and Flash 9.0 so the software requirements have been met. I have installed Xcelsius 2008 without an issue. When I click on the icon to open the application I receive the "Failed to create empty document". Since I recently had Office 2003 installed on my laptap could there be any residual Office XP keys still remaining that Xcelsius is picking up? Right now I am at a loss on what to do.

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