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"Excel is busy" message when importing Excel spreadsheet

Post Author: NicmcG

CA Forum: Xcelsius and Live Office

Please help with this frustrating problem!

I have been to the support website and found 5 Kbase articles there, tried out the suggestions but nothing worked. I have also tried re-installing both Xcelsius and MS Office but still cannot import a spreadsheet. Is it some kind of Windows update that might be causing this error? I really don't want to re-install Windows.

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7 Answers

  • author's profile photo Former Member
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    Posted on Sep 13, 2007 at 03:38 AM

    Post Author: ana

    CA Forum: Xcelsius and Live Office

    "Excel is busy" is caused by there can't create Excel Com Object, or the resource for creating Excel object is exhaust.

    -


    software review

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  • author's profile photo Former Member
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    Posted on Sep 17, 2007 at 08:51 PM

    Post Author: Frans

    CA Forum: Xcelsius and Live Office

    i do understand what you are saying but do not see what the solution is.

    i have the same problem. just bought the product and am now 3 hours later not able to start. I have killed all my (some necessary) excel add-ins, reluctantly shut down my virus detector and am still experiencing this problem. Could it be that it's MS OFFICE 2007??

    please don't let me go back to MS OFFICE 2003

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  • author's profile photo Former Member
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    Posted on Oct 30, 2007 at 10:09 PM

    Post Author: bmalecha

    CA Forum: Xcelsius and Live Office

    Anyone else have any thoughts on this? I am now having the exact same problem on my laptop. When I try to import an excel model i get an error that says that "Excel is Busy" and I cannot do anything within Excelsius.Thanks for the tips!Brian

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  • author's profile photo Former Member
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    Posted on Dec 05, 2007 at 10:07 PM

    Post Author: beanT

    CA Forum: Xcelsius and Live Office

    I downloaded the trial version of Xcelsius Workgroup and had the same problem (Xcel 2007). Then I noticed I had saved my spreadsheet after opening a new window. Once I closed the second window and saved the spreadsheet, the problem went away. Lucky for me, I fixed the problem in time to rebuild my demo dashboard for management approval,

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    Posted on Dec 25, 2007 at 08:05 AM

    Post Author: amr_foci

    CA Forum: Xcelsius and Live Office

    just try to go to task manager and kill any MS Excel Process running in the background before you import the your xls file

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  • author's profile photo Former Member
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    Posted on May 06, 2008 at 02:17 PM

    Post Author: BSM

    CA Forum: Xcelsius and Live Office

    Frans:

    I understand it is May 2008 now and it seams the same problem is still there in the software. Can anyone please advise if this problem is solved in the product now.

    i do understand what you are saying but do not see what the solution is.

    i have the same problem. just bought the product and am now 3 hours later not able to start. I have killed all my (some necessary) excel add-ins, reluctantly shut down my virus detector and am still experiencing this problem. Could it be that it's MS OFFICE 2007??

    please don't let me go back to MS OFFICE 2003

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  • author's profile photo Former Member
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    Posted on May 06, 2008 at 03:14 PM

    Post Author: ywu

    CA Forum: Xcelsius and Live Office

    Try save your excel model with .xls extenstion (1997-2003 format), not .xlsx extension (2007 format). I had experienced the same issue.

    http://technicalsupport.businessobjects.com/cs/forums/thread/21516.aspx

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