Performance Manager icon and link will not appear after installation

Post Author: gpinto

CA Forum: Performance Management and Dashboards

We have installed BO several times, checked the install PM during the installation with valid keys, verified all services and servers are up and running and verified the security is set correctly to view Performance Management with the Administrator account. Each installation does not allow us to see this option. We tried installing PM separately, also tried removing PM and installing it again separately, all to no avail? Our keys say valid till 12/08. Can they maybe say valid if they are truly not valid? We installed on Win2003 server. Any help greatly appreciated. Thanks.