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CATS Workflow Issue

Oct 24, 2016 at 10:49 PM

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Hi Team,

CATS Time sheet Workflow is not reaching to Chief of the org unit with relationship A012 for approval.

When an existing manager is on vacation, we assign some other manager to org unit with the A012 relationship - Manages Org unit.

Workflow is not identifying the chief at all, please suggest.

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Hi All, Please help me with this. I am unable to find any issue with Org.structure.

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5 Answers

Vishnu P Nov 02, 2016 at 03:14 AM
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Hi Vinod, Thank you for the response.

We will not delimit the position and not assign new holder for that position. Still same holder exists for that position but on Long Leave.

We create A012 relationship for another position with the same org unit which was managed by the person who went on Leave.

Now all CATS time sheet approvals should go to new Chief which is not happening.

Standard task TS3100007 used with rule 156 which triggers the workflow to line manager and not to Chief.

Our business can't use Substitution because of company policy when an employee goes on long leave their IT0105 User id is delimited which is not possible.

Only way here I am looking at is there any other standard task/FM is available to trigger workflow to Chief.

Please advise.

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Vishnu P Oct 31, 2016 at 05:17 PM
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Hello Experts, Please help me on this.

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Vinodh L K Nov 01, 2016 at 05:21 AM
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hi Vishnu,

Please check exist manager position is delimited or not and new manager position occupied date, when you are requesting the leave?.

Are you using standard workflow Id or customized one?

Regards

Vinodh L K

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Nicoleta Westren Nov 02, 2016 at 01:58 PM
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You must use a substitution if the company wants to keep the chief of the org unit in the position during leaves...

OR:

Effective the day of the Leave, please make the position of the person on leave no longer the Chief of its own org unit.

Effective the same day, please make the position of the person who is to replace this chief, the Chief of the same org unit.

Please make sure the effective dates coincide, and that there is only one chief.

Please also check the substitution table to ensure there are no entries if you use this latter solution.

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Thanks Nicoleta.

But our business can't use substitution as per company policy, if any employee goes on long leave their user I'd will made as inactive. So no question of substitution there.

Only option is making Chief with A012 relationship which is not working. We have maintained the correct dates as well.

Example: X is on leave from 2016/01/01, we delimit A012 relationship from position to org unit till 2015/12/31.

From 2016/01/01, we create A012 relationship to Y from another position to same org unit managed by X.

Which Substitution table you are referring to?

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Vishnu P Nov 07, 2016 at 11:50 PM
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Hello Experts,

Does anyone has any advise/suggestion to use which standard workflow task/ rule will trigger workflow for time sheet approval with A012 relationship - "Managed by".

Kindly provide your inputs.

Thanks

Vushnu

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