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Former Member
May 30, 2008 at 10:19 AM

User deleted from SRM, deletion of SC not possible

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Hello Gurus,

We had an user who was deleted from SRM. He had a open SC for which follow on docs were created but GR was not completed in backend R/3.

After the user was deleted the BBP_GET_STATUS_2 job started failing bcoz of the specific shopping cart. So now we have to delete the specific shopping cart.

Steps taken:

1. Monitor shopping cart doesnt show the open SC as the user was deleted so there is no reference for it. So cant delete from here.

2. SC owner change also not possible due to PARTNER_GUID of the user is also deleted.

Possible solutions:

1. Deletion of line items of backend PR,PO line items. But will it make sure that the BBP_GET_STATUS_2 doesnt try to replicate this SC status into SRM again and fail ?

2. Recreation of the user in SRM and try to delete the SC in monitor SC.

Please advise if any specific programs are available for this or if any specific steps can help solve the problem.

Best regards,

Sambit