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Batch Management in credit memo

Former Member
0 Kudos

Hi folks,

I have a basic question .

In credit memo request , do we maintain Batch Management .

Because the user is saying he is not finding any batch management in this order type.

can anyone give any clue to it.

thanx in advance,

sourav

Accepted Solutions (1)

Accepted Solutions (1)

former_member204513
Active Contributor
0 Kudos

Hi Sourav,

We can maintain based on the itemcategory of the credit memo request but what is the need of batch management in the creditmemo request that you need to conform with the user.

Because this process(Creditmemo request) is not relevant to any physical goods movement

I hope it will help you,

Regards,

Murali.

Answers (2)

Answers (2)

Former Member
0 Kudos

hi

batch management and credit memo are 2 separate concepts..

we have batch mgt if the material is handeled in batches,,you do the necessary settings for batch mgt...

credit memo is given to the customer due to so many possible reasons

1. we over charged the customer.

2. the goods got damaged in transit and the customer is asking for money back instead of goods replacement...

in the case of batch mgt

1. you created sales order (in that batch is determined )

2. done delivery and billing...

3. due to some damage during transit customer is asking for credit memo

first you create a returns order ( in that batch is determined )

then you create a credit memo request VA01 doc type G2

and with reference to that you create a credit memo

this is the normal process

thanx regards

ravi

Former Member
0 Kudos

Hi Sourav,For credit memo we are not going to do post goods issue and we doesnt require Batch management.

Thanks,

Sree.Manam