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author's profile photo Former Member
Former Member

Batch Management in credit memo

Hi folks,

I have a basic question .

In credit memo request , do we maintain Batch Management .

Because the user is saying he is not finding any batch management in this order type.

can anyone give any clue to it.

thanx in advance,

sourav

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    author's profile photo Former Member
    Former Member
    Posted on May 30, 2008 at 08:42 AM

    Hi Sourav,

    We can maintain based on the itemcategory of the credit memo request but what is the need of batch management in the creditmemo request that you need to conform with the user.

    Because this process(Creditmemo request) is not relevant to any physical goods movement

    I hope it will help you,

    Regards,

    Murali.

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  • author's profile photo Former Member
    Former Member
    Posted on May 30, 2008 at 09:14 PM

    Hi Sourav,For credit memo we are not going to do post goods issue and we doesnt require Batch management.

    Thanks,

    Sree.Manam

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  • author's profile photo Former Member
    Former Member
    Posted on Aug 05, 2008 at 12:12 PM

    hi

    batch management and credit memo are 2 separate concepts..

    we have batch mgt if the material is handeled in batches,,you do the necessary settings for batch mgt...

    credit memo is given to the customer due to so many possible reasons

    1. we over charged the customer.

    2. the goods got damaged in transit and the customer is asking for money back instead of goods replacement...

    in the case of batch mgt

    1. you created sales order (in that batch is determined )

    2. done delivery and billing...

    3. due to some damage during transit customer is asking for credit memo

    first you create a returns order ( in that batch is determined )

    then you create a credit memo request VA01 doc type G2

    and with reference to that you create a credit memo

    this is the normal process

    thanx regards

    ravi

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