Hi Gurus,
When I create a Prospect in transaction BP the first thing that I am doing is to select the Role Prospect (BUP002), then I get prompted to to "Create" or "Save", and I select the option Create. What this is doing is that it defaults the Role Prospect (BUP002) to New and the Grouping to CRM Prospect (which is a grouping that I defined). This then sends the Prospect to the ECC system to the Sales Prospect Account group that has been mapped. This process works 100%.
However, what happens if a user just creates a Business Partner in the Role of Business Partner General and then later decides that this is not just a General Business Partner, but a Prospect that should be created in ECC. If I just add the Role Prospect, this does not push the Business Partner to ECC.
Does this mean that if you create a Business Partner in Role General that you cannot send it through to ECC as a Prospect, even if you add the Role Prospect...this does not make any sense to me.
Please would somebody assist me with this as it is critical regarding the integration of Business Partners with ECC.
This request is urgent, so I would really appreciate some assistance as soon as possible.
Thank you in advance.
Alan