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Former Member
May 29, 2008 at 12:59 PM

CRM WEBClient UI -The same screen-menu appears for different Business Roles

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Hi Experts,

We are working with CRM 2007 and are facing the following problem:

After starting the CRM WEBClient , a screen with two Business Roles appears: u2018SALESPROu2019 and u2018SERVICE PROu2019 (because in my User I have added the roles: SAP_CRM_UIU_SRV_PROFESSIONAL & SAP_CRM_UIU_SLS_PROFESSIONAL).

I select the one of the two roles (e.g. SALESPRO) and then I choose u2018backu2019 and select the other Role (SERVICEPRO) but the same screen appears with the menu from SERVICEPRO .

I noticed that the menu that appears has to do with which business role I select first.

Do you have any ideas what could be the problem?

Best Regards,

Roula