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The system cannot be reached the logon data could not be used. SAP Hana Studio Eclipse Plugin

Hi, I’m currently trying to install SAP Hana Studio as an eclipse Plugin and connect it with my Hana EXPRESS Server, which runs on Linux (SUSE Linux Enterprise Server for SAP Applications). Unfortunately when I try to add the system, Hana Studio will always give me an Error saying: „error : the system cannot be reached the logon data could not be used“ My Input for adding the system is: Host Name: (Server IP in ifconfig), Instance Number: 90. I also tried to set up new Databases or Database Users but neither of that could help. The XSA-Admin-Console also says, that my Database is currently running normally. Thanks in advance.

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1 Answer

  • Jan 26, 2018 at 04:57 PM

    Hi David,

    The message means that no connection can be made between the client (studio) and the server (HANA) using the information you provided. Most likely, the ports are blocked.

    With instance number 90, the following ports should be open:

    • SAPStartSrv (HTTP/HTTPS) port 59013 / 59014
    • JDBC/SQL: 39015
    • XS-Engine (HTTP/HTTPS): 8090 / 4390 (not required for Studio)

    Solves the issue?


    Denys / SAP HANA Academy

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    • Former Member Naveen Brungi


      Corporates or office or some ISP willl allow only 443 or 80 and all ports blocked if so proceed like below

      install socat utility on Suse Linux hana db server on Google Cloud Engine

      issue a command as root user in a terminal window

      socat TCP-LISTEN:80,fork TCP:localhost:39015

      then in eclipse hana studio systems db connection in the Multitenant DB - use HXE:80

      so then eclipse will conect to Google Cloud Suse Linux HANADB server on port 80 which gets redirected to port 39015

      and eclipse will connect

      if port 80 does not work use port 443 as iam sure all ISPs allow this port for sure

      Also if you have time I would suggest SSLH port multiplexer utility

      or install Apache Tomcat nginx to do routing


      rama anne