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Former Member
May 28, 2008 at 01:00 PM

Add template message in text zone for each text type.

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Hi,

I'm trying to add a template text in the text zone of a support desk message.

In other words, for each type ("Description", "Reply", "Log"), a standard text must be fullfill automatically. The user will just have to add few more informations.

Thanks for your help,

Paul.