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How has the Sales Order Changed Prices ????

I created a Sales Order, manually entered the prices and Open - Printed.

All saved and updated.

However, customer has received wrong prices.

How do I check if another user has made changes?

Or have the prices defaulted to another price list called the (catalogue price list )

Edited by: Philip Eller on Jun 13, 2008 9:57 AM

Edited by: Philip Eller on Jun 27, 2008 9:53 AM*

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3 Answers

  • Posted on May 28, 2008 at 09:29 AM

    Darpal,

    PRice can be changed in sales order if it is not closed yet.

    Just see change log, it is an audit trail. you could open it from Tools --> change log, click the button show differences to see the detail of change/update

    Rgds,

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  • Posted on May 28, 2008 at 09:30 AM

    Hello,

    Click on Tools>change log, here you can see all changes to the document.

    Regards,

    Maggie An

    SAP Business One Forum Team

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    • Former Member Former Member

      Darpal,

      Which Price field on the row of the Sales Order are you viewing? There is both Unit Price and Price After Discount. Unit Price editable, while Price After Discount is not. If you are only viewing Unit Price on the document, B1 may be changing the price in the Price After Discount field without you being able to see it.

      B1 uses Price After Discount to calculate the final row total.

      If the Print Layout points to Price After Discount, you'd see a different price than what is in the Unit Price field on the document inside B1.

        • The enhancement pack print layouts all point to the Price After Discount field, not Unit Price, out of the box. This quite possibly be your issue if you are using the layouts directly from SAP without alterations.**

        Price After Discount will differ from Unit Price if there is any special pricing (i.e. Period and Volume Discounts or BP Special Pricing) or if a discount has been applied to the row n the Discount % column.

        Are there any types of special pricing being used?

        Confirm which database field the Price field is linked to on the print layout?

        Regards,

        Brad Windecker

        Edited by: Rui Pereira on Jul 8, 2008 5:28 PM

    • Posted on May 30, 2008 at 01:13 AM

      I think the best solution for you is to create Sp_TN that blocking user change the price. Meanwhile, the current error is solved by asking SAP support.

      Rgds,

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