Your password needs to be reset

All right, I uses my account from my office and from my house.

Here (at office), I visite https://answers.sap.com and log-in without user/pass, so I'm writing about this problem right now.

Yesterday, at my house, I visited the site, and it ask me user and password. So I completed the form, and pops up this:

All right, that emails is this:

So I clicked to reset my password on that link (from the email).

New chrome's tab opened with new form:

Upgrade... ? (well, let's do this)

User name: "osvaldo.lopez"

But... error and error and error again !

Why so complicated!

So I can't "Upgrade" my account.

I closed that tab, and re-enter to SAP.com site, trying to log-in, but a new error shows up:

(At least in spanish lol)

Where can I fix this problem?