BO 4.1 SP6 Refresh blocked (Webi)

Hello,

I have a problem with a client, which uses BO 4.1 SP6.

The anomaly is present on a Webi document, which includes 10 requests, there is also a prompt, which allows you to select a period.

When it is refreshed by the user (1 year period), the update seems to be blocked on the "refreshing data" page (The query is executed on the Oracle database, but the update at BO level is not performed after the end of the execution).

The problem is not present if the browser (IE, Firefox or chrome) is launched in administrator mode.

In addition, there is no problem if the user selects a shorter period (for example 6 months) or if we use the Rich client.

Do you have an idea of the cause of this problem?

Thanks in Advance,

Cros Franck