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Former Member
May 27, 2008 at 11:07 PM

draft

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Hi all,

Due to the nature of our business, we have to many orders that need to be shipped partially. Customers call and change their orders from time to time. In order for us to show items to be put on back order, we have to copy orders to Delivery. However, once we add the Delivery, we cannot make any changes except to move the orders to the Return, which can sometimes cause confusions. Instead of adding the Del, we save the Del. as a draft so that we have the options of showing items back ordered and changing the orders. If a customer changes his order, do we make the changes on the sales order or the del. draft? And if he changes his order several times, will we end up with several drafts? Many thanks.