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Former Member
May 27, 2008 at 08:45 PM

When Matching Users Via Email, Changing Email Address Does Not Change Login

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Well, the subject pretty much says it all, but here're some examples of what's going on:

Initial Data

- Create 2 Business Partners in SAP, C1 and C2.

- Create 2 Contact Employees in SAP, Adam with email adam at eden.org in C1 and Eve with no email in C2.

Synch

- Run Initial Synch followed by Standard Synch (for good measure).

- Web Tools gets user Adam with username adam at eden.org.

- Web Tools gets user Eve with username 2, the unique key for SAP's Contact Employee.

Data Change In SAP

- Adam's email is removed.

- Eve's email is populated with eve at eden.org.

Resynch

- Run Standard Synch.

- Web Tools changes both email addresses, with Adam's being erased and Eve's becoming eve at eden.org.

- Web Tools does not change the UserID, leaving Adam's as adam at eden.org and Eve's as 2.

That last bullet is the big problem: if a user changes an email address, the username doesn't change. Is there any way to change this across the board, or perhaps even force users to login via their current email address?