I'm not sure how to do the following:
I have a parked document that is sent to User 1's inbox.
User 1's decision options is either Approve or Reject.
On Rejection, User 1 is presented with decision options 1 through 5.
The decision options are actually reasons for the Rejection.
Once the rejection reason is selected, a work item is sent to the requestor who created the document.
Then, workflow ends.
The question is this:
If the user actually decides they want to Approve it now after they had already selected Rejected, because they made a mistake...how can I do that at the stage where they have to select a Rejection Reason?
Do I just add another option, for example: "Oops - I changed my mind - Approve"?
How do I go around the workflow end step and continue down the Approve branch?
with best regards,
Orlando