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Former Member
May 27, 2008 at 05:54 PM

User selected Rejected, but now wants to Approve?

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I'm not sure how to do the following:

I have a parked document that is sent to User 1's inbox.

User 1's decision options is either Approve or Reject.

On Rejection, User 1 is presented with decision options 1 through 5.

The decision options are actually reasons for the Rejection.

Once the rejection reason is selected, a work item is sent to the requestor who created the document.

Then, workflow ends.

The question is this:

If the user actually decides they want to Approve it now after they had already selected Rejected, because they made a mistake...how can I do that at the stage where they have to select a Rejection Reason?

Do I just add another option, for example: "Oops - I changed my mind - Approve"?

How do I go around the workflow end step and continue down the Approve branch?

with best regards,

Orlando