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Former Member
May 27, 2008 at 07:45 AM

Respons Tracking in CRM Marketing Mails



I would like to know if it is possible to create an Inbound Contact (Activity) if a customer clicks on an URL Link in a Mailform (Newsletter) of a marketing campaign. This should trigger the creation of the Inbound Contact in CRM. The Link Tracking of the URL's with ++ and ## are not exactly what we are looking for. As they do only track the click on the link but not of the person who clicked it.

For our scenario we are not using a web shop.

Any advise on this?

Thanks and best Regards