Order Reason Exchange between CRM and ECC

[Former Member]

Hi Experts,

I am trying to exchange order reason between CRM and ECC. All the necessary customizing has been done but the order reason are still not exchange.

Any clue?

thanks!

[srikantan_j · Accepted solution]

Hi Michele,

Please refer the SAP Notes 520742 and 678281, these will be useful to you

regards

Srikantan

[Former Member]

Hi

Maintain code entries for catalogue type A1 (activity reason).

Don't forget to maintain business category BUS2000126 (business activity) to your sales order in CRM.

Then maintain the mapping between the code for activity reason in CRM and the order reason in R/3, in CRMV_CODEMAPMSA view (in CRM side). Any problems look note 678281.

if not try

create an implementation for the BADI CRM_DATAEXCHG_BADI and then using the Method CRM_DATAEXCH_AFTER_BAPI_FILL

This is what I did:

method if_ex_crm_dataexchg_badi~crm_dataexch_after_bapi_fi ll.

constants: gc_bapiupdate type bapiupdate value 'X'.

data: ls_bapischdl

type bapischdl.

data: zcheck type flag.

CALL FUNCTION 'Z_SELECT_BASEL'

EXPORTING

AUART = cs_bapisdhd1-doc_type

IMPORTING

FLAG = zcheck.

if zcheck = 'X'.

cs_bapisdhd1-ord_reason = 'ZGF'.

cs_bapisdhd1x-ord_reason = gc_bapiupdate.

endif.

endmethod. "IF_EX_CRM_DATAEXCHG_BADI~CRM_DATAEXCH_AFTER_BAPI_ FILL

The Fucntion Z_SELECT_BASEL

Attributes :

Function group

Z_SELECT

Z_select_basel

Short text

Z_select_basel

Package

ZCRM

Program name

SAPLZ_SELECT

INCLUDE name

LZ_SELECTU01

Import:

AUART TYPE CRMT_PROCESS_TYPE

Export:

FLAG

TYPE

FLAG

Source Code:

FUNCTION Z_SELECT_BASEL

Regards

Manohar

Edited by: Manohar R on May 27, 2008 9:01 AM

[Former Member]

Hi

Copy control will not copy the reasons for you, you need to use the BAdi for that

'CRM_COPY_BADI'

sorry this is relating to only in crm follow up transactions

Regards

Manohar

Edited by: Manohar R on May 27, 2008 8:41 AM