Printing Issue from ITS with a Reverse Proxy Configured

[Former Member]

Hi experts,

We have an enterprise portal landscape which can be accessed from the internet. The URLs are mapped using apache server as a reverse proxy. Also, we have configured the reverse proxy settings for accessing R/3 systems.

When the users try to take the print out from the ITS Web GUI accessed through the enterprise portal, the page redirects itself to an only internally resolvable host name of the R/3 ITS.

Due to this issue, users are not able to take prints from internet.

I would like to know if there is any way by which i can change this to my externally resolvable reverse proxy host address, which in turn can be mapped internally to the original host name at the reverse proxy level.

Can any one help me out in this?

Thanks a lot

Shobin

[Former Member]

Hi Shobin,

SAP note 1145306 might provide some help about directives to be used.

Regards,

Dieter