Hi,
i have a situation where my finance dept is unable to do partial clearing from SAP B1. (the only way is thru Journal entry). This is my scenario.
1. I have an invoice valued at $100. The customer pays only $50. Eventually this customer owe me $50. Unfortunately, this customer received credit note from us valued at $60. This customer decided to offset the $50 with his credit note ($60). SInce the credit note is valued at $60, how can i clear his debts of $50, and at the end of the day this customer owes me only $10. (credit note value = $60 minus balance value = $50)?
Appreciate if there's a way of doing this.
p/s : I did use the automatic reconciliation but unfortunately, i cannot AMMEND the figures. By way, what is the difference between 'Automatic reconciliation' and 'Manual reconciliation'.
Thanks.
Rgds,
Harith