Hello All
I am working with CRM 5.0
I have a scenario that the Client is a trading agency it acts as a Mediator between the customer and the vendor
The scenario is when a customer requests a service the mediator receive the request then begin searching for a vendor that can produce the service then the vendors are evaluated then a vendor is selected to provide the service to the customer
The vendor will define a price to provide that service then the mediator puts his revenue then sends the quotation to the customer
After that the mediator should follow the customer and the status of the service provided by the selected vendor (Intermediary Services)
I want a solution that can be used in this scenario
Points will be rewarded to the best solution
Thanks in advance
Jacopo Françoise
Edited by: SAP CRM on May 26, 2008 9:40 PM