Hi all,
I have found documentation that shows how I can include a field in the Dynamic Items table. We have included "item category". But now we have the problem that we don't have that field in the standard source COSSA and COSP, so it is useless.
Do we need to create an entirely new customer source, and if so, then how do we feed it in the same way that COSSA and COSPA would be fed (plus add the Item Category)? Or is there some user exit in the Service Order "save" that will allow us to feed these fields if they are appended to COSP or COSS?
I cannot find anything.
thanks for any help!