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Former Member

Intergration for PO attachment in CRM

Hi Experts,

We have a requirement for sending PO attachment to CRM when there'll be the action of selection of sales order in CRM side. We are thinking to proceed in the following manner to achieve this:

1)The user selects a sales order in the CRM system which is passed to ECC via PI and the ABAP proxy class should invoke our first FM GOS_API_GET_ATTA_LIST to fetch the attachment list and the same is passed to XI and then to CRM system.

2)Once the CRM user selects a particular attachment ,the attachment id is passed to XI and then to ECC where our second FM SO_DOCUMENTS_MANAGER fetches the PDF itself and then passed to CRM system via PI.

Please, suggest how to visualize these above in PI design and configuration prospective.

some of the challenge for Me is like:

1.How to send PDF attachment through PI to CRM?

2.how to achieve synchronous scenario of Proxy?

Please,guide.

Regards,

Rasmiraj.

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1 Answer

  • Nov 04, 2016 at 10:07 AM

    Hi Rasmiraj!

    I would go with outbound sync interface in PI with two operations for CRM call and inbound sync interface with two operations for ECC.

    Create sender proxy in CRM and receiver proxy in ECC for respective interfaces.

    Attachment can be sent as base64 string in payload.

    Regards, Evgeniy.

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