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Former Member

SAP C4C survey questions in Spanish language

Jan 24, 2018 at 10:43 AM | 119 Views | Last edit Jan 25, 2018 at 07:48 PM 2 rev.

Dear Community,

I have created Survey questions and answers in ES language by log in to ES, but when my e-mail is triggering after I closed the ticket and then if I click survey Q & A url link which I got to my mail, the Q&A's are showing still in English.

Please let me know if I miss anything?

Also I'm trying to locate this document but couldn't find it.

2186550 - Survey Text and Answers are not Available When Logging in with Another Language

Regards,

CD

C4C Cloud for Service
SAP Cloud for Customer | c4c core | ticket | survey questions
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1 Answer

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    Suresh Babu Mula
    Jan 25, 2018 at 02:25 AM

    Hi Chandra,

    The system works as expected. This is the designed behavior of the system You have to maintain the texts and answers options also in another language if you want to see survey texts/results.

    Regards,

    Suresh.

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    • Former Member
      Jan 25, 2018 at 06:29 AM

      Hi Suresh,

      Can you read my question once again please?

      I have already maintained survey Q&A in language ES(Spanish), but when I open URL whatever I received in mail, it directs to Q&A in english, this is wrong system behavior.

      Regards,

      CD