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Getting error in 'My Inbox' app- Tasks does not get listed in Task Definition Collection set

Oct 24, 2016 at 12:13 PM

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Hi all,

I'm working on the Firoi app 'My Inbox'.Here I'm trying to show the requests from Approve PO and Approve PR apps inside 'My Inbox'. Task Count gets displayed in the tile ,but when I try to open the app it says, "Resource not found for Segments 'Task Supports' ".

I'm attaching the tile and error screenshot below.

When I open the app, i get 'Resource not found for segments 'Task supports' error.

I have done the configuration for System alias and Scenario definition but when I call the service, tasks are not getting listed in 'TaskDefinitioncollection' set and 'Task Collection' set is empty.

Where am I going wrong? Can someone please help me with this?

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5 Answers

Masayuki Sekihara
Oct 25, 2016 at 12:47 PM
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Hi Ramya,

I think the support package is old. Please check you use the latest support package and required notes.

Regards,

Masa / SAP Technology RIG

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Ramya A.R Oct 27, 2016 at 10:58 AM
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Hi Masayuki,

Thanks for your reply.

Please find the installed component details below and let me know if this is fine.

Componentsinstalled SP-Level

1. UIX01CA1 - 6

2. IW_PGW - 5

SAPUI5 component - CA_FIORI_INBOX (installed and activated)

Odata service -/IWPGW/TASKPROCESSING (002) (activated)

But we haven't implemented the SAP NOTE '2106212'. Is it mandatory?

Thanks and Regards,

Ramya

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Masayuki Sekihara
Oct 27, 2016 at 02:50 PM
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Hi Ramya,

It looks SP level is old and mandatory notes are missing. I think it is the root cause.

Regards,

Masa / SAP Technology RIG

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Hi Masa,

After upgrading the SP level, I was able to see the tasks. But I get 'Tasks no longer exists in your inbox' error while opening each task. Here, I have attached the screenshot.

screen1.png

How can I solve this issue?

screen1.png (166.5 kB)
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Ramya A.R Nov 01, 2016 at 12:13 PM
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Hi Masa,

The SP Level for IW_PGW has been upgraded to level 8. But now I get the following error

And here is my Scenario definition screenshot.

Where am I going wrong?

Thanks & Regards,

Ramya


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Masayuki Sekihara
Nov 12, 2016 at 08:41 AM
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Hi Ramya,

Your original issue "Resource not found for Segments 'Task Supports'" has been fixed.

Please create a new question for new issue.

Regards,

Masa / SAP Technology RIG

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