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author's profile photo Former Member
Former Member

To be record customer compliance in SAP SD Side

Hi SD Guru,

We want to book or record customer compliance in SAP SD side. (delivery, billing, production or product related compliance).

Will it come in CRM?

Regards,

Ajay Kota

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  • author's profile photo Former Member
    Former Member
    Posted on May 21, 2008 at 02:44 PM

    Hi,

    I dont think we have customer compliance in SAP SD.But in CRM we have customer service.and Customer Interaction centre,We can take the customer compliance from the CIC ( Customer interacton centre if required).

    Thanks,

    Sree.Manam

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