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Error while calling method "doSetTemplateCommand" in SAP Design Studio.

Hello everyone,

I'm trying to open a dashboard that is already saved in the BI Platform with my Design Studio tool, but I get the following error,

However my colleague is opening the same dashboard with my user in his computer and he has no problem by doing that, is there something I'm missing?,

My DS version is DS1.6 SP4 Patch 2 (Version: 16.4.2),

Thank you in advance.

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  • What version/SP of the BI platform are you using? Have you installed the Design Studio add-on to the BI Platform?

  • Hi Tammy, thank you for your response,

    The Design Studio add-on is installed on the BI Platform and the version of the BI Platform I'm using is BI Platform 14.2.3.2132,

    I think something is missing in my Design Studio tool because one of my colleagues can open the dashboard and he doesn't get an error.

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2 Answers

  • Jan 25 at 04:02 PM

    Hi,

    Please check this SAP Note: 2589862 - Error while calling method "doSetTemplateCommand" when viewing Analysis Application in BI Launchpad.

    Solution

    The fix for this issue will be available in Lumira Server 2.1 SP1. For more information please refer to the Maintenance Plan for SAP BusinessObjects Lumira 2.0

    Alternatively, upgrading your BI Platform to 4.2 SP05 can resolve this issue as well.

    please ignore if you have already check this.

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  • Feb 14 at 02:29 PM

    Hi Vijaya, thank you for yur answer,

    Actually the problem I have is when I try to connect to a universe in my DS client, it's not a problem with my user or the network because another colleague tried to access to a universe with my user in his computer and he didn't have any problems,

    I think it's something related to a component I'm missing, because when I pressed "Edit Query Specification" after choosing an universe it says this:

    Unhandled event loop exception

    "java.lang.NoClassDefFoundError: com/businessobjects/bcm/BCM : cannot initialize class because prior initialization attempt failed at com.crystaldecisions.sdk.occa.security.internal.ConfidentialChannelService.establishConfidentialChannel(ConfidentialChannelService.java:189) at com.crystaldecisions.sdk.occa.security.internal.ConfidentialChannelService.createConfidentialChannel(ConfidentialChannelService.java:149) at com.crystaldecisions.sdk.occa.security.internal.CCMap.locateCCItem(CCMap.java:63) at com.crystaldecisions.sdk.occa.security.internal.LogonService.logonWithTokenHelper(LogonService.java:372) at com.crystaldecisions.sdk.occa.security.internal.LogonService.logonWithToken(LogonService.java:340) at com.crystaldecisions.sdk.occa.security.internal.LogonService.logonWithToken(LogonService.java:151) at com.crystaldecisions.sdk.occa.security.internal.SecurityMgr.logonWithToken(SecurityMgr.java:81) at com.crystaldecisions.sdk.occa.security.internal.SecurityMgr.logonWithToken(SecurityMgr.java:59) at com.crystaldecisions.sdk.framework.internal.SessionMgr.logonWithToken_aroundBody6(SessionMgr.java:510) at com.crystaldecisions.sdk.framework.internal.SessionMgr.logonWithToken_aroundBody7$advice(SessionMgr.java:517) at com.crystaldecisions.sdk.framework.internal.SessionMgr.logonWithToken(SessionMgr.java:1) at com.businessobjects.mds.repository.cms.CMSSessionManager$EnterpriseSessionHelper.logon(CMSSessionManager.java:403) at com.businessobjects.mds.repository.cms.CMSSessionManager.createByLogonTokenInternal(CMSSessionManager.java:202) at com.businessobjects.dsl.framework.session.AbstractSessionManager$DefaultManagedSessionBuilder.createManagedSession(AbstractSessionManager.java:564) at com.businessobjects.dsl.framework.session.AbstractSessionManager.createManagedSession(AbstractSessionManager.java:313) at com.businessobjects.dsl.framework.session.AbstractSessionManager.createByLogonToken(AbstractSessionManager.java:62) at com.sap.ip.bi.zen.backends.bip.BiPlatformSystem.createCmsSession(BiPlatformSystem.java:2295) at com.sap.ip.bi.zen.backends.bip.ui.BiPlatformUiHandler.getEditDataSourceDialog(BiPlatformUiHandler.java:163) at com.sap.ip.bi.zen.ui.internal.dialogs.datasource.DataSourceDialogController.editDataSourceClickedInternal(DataSourceDialogController.java:156) at com.sap.ip.bi.zen.ui.internal.dialogs.datasource.DataSourceDialogController$1.run(DataSourceDialogController.java:147) at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:70) at com.sap.ip.bi.zen.ui.internal.dialogs.datasource.DataSourceDialogController.editDataSourceClicked(DataSourceDialogController.java:144) at com.sap.ip.bi.zen.ui.internal.dialogs.datasource.DataSourceSelectionPane.editQueryButtonClicked(DataSourceSelectionPane.java:254) at com.sap.ip.bi.zen.ui.internal.dialogs.datasource.DataSourceSelectionPane$6.widgetSelected(DataSourceSelectionPane.java:234) at org.eclipse.swt.widgets.TypedListener.handleEvent(TypedListener.java:248) at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84) at org.eclipse.swt.widgets.Display.sendEvent(Display.java:4362) at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1113) at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:4180) at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3769) at org.eclipse.jface.window.Window.runEventLoop(Window.java:827) at org.eclipse.jface.window.Window.open(Window.java:803) at com.sap.ip.bi.zen.ui.internal.dialogs.ZenTrayDialog.open(ZenTrayDialog.java:113) at com.sap.ip.bi.zen.ui.internal.commands.AddDataSourceHandler.execute(AddDataSourceHandler.java:22) at org.eclipse.ui.internal.handlers.HandlerProxy.execute(HandlerProxy.java:295) at org.eclipse.ui.internal.handlers.E4HandlerProxy.execute(E4HandlerProxy.java:90) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at org.eclipse.e4.core.internal.di.MethodRequestor.execute(MethodRequestor.java:56) at org.eclipse.e4.core.internal.di.InjectorImpl.invokeUsingClass(InjectorImpl.java:252) at org.eclipse.e4.core.internal.di.InjectorImpl.invoke(InjectorImpl.java:234) at org.eclipse.e4.core.contexts.ContextInjectionFactory.invoke(ContextInjectionFactory.java:132) at org.eclipse.e4.core.commands.internal.HandlerServiceHandler.execute(HandlerServiceHandler.java:152) at org.eclipse.core.commands.Command.executeWithChecks(Command.java:493) at org.eclipse.core.commands.ParameterizedCommand.executeWithChecks(ParameterizedCommand.java:486) at org.eclipse.e4.core.commands.internal.HandlerServiceImpl.executeHandler(HandlerServiceImpl.java:210) at org.eclipse.ui.internal.handlers.LegacyHandlerService.executeCommand(LegacyHandlerService.java:343) at org.eclipse.ui.internal.handlers.LegacyHandlerService.executeCommand(LegacyHandlerService.java:330) at com.sap.ip.bi.zen.ui.ZenUiPlugin.executeCommand(ZenUiPlugin.java:541) at com.sap.ip.bi.zen.ui.internal.outline.AddDataSourceAliasAction.run(AddDataSourceAliasAction.java:22) at org.eclipse.jface.action.Action.runWithEvent(Action.java:473) at org.eclipse.jface.action.ActionContributionItem.handleWidgetSelection(ActionContributionItem.java:595) at org.eclipse.jface.action.ActionContributionItem.access$2(ActionContributionItem.java:511) at org.eclipse.jface.action.ActionContributionItem$5.handleEvent(ActionContributionItem.java:420) at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84) at org.eclipse.swt.widgets.Display.sendEvent(Display.java:4362) at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1113) at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:4180) at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3769) at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine$4.run(PartRenderingEngine.java:1127) at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:337) at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.run(PartRenderingEngine.java:1018) at org.eclipse.e4.ui.internal.workbench.E4Workbench.createAndRunUI(E4Workbench.java:156) at org.eclipse.ui.internal.Workbench$5.run(Workbench.java:654) at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:337) at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:598) at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:150) at com.sap.ip.bi.zen.ui.internal.application.ZenApplication.start(ZenApplication.java:36) at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196) at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:134) at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:104) at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:380) at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:235) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:669) at org.eclipse.equinox.launcher.Main.basicRun(Main.java:608) at org.eclipse.equinox.launcher.Main.run(Main.java:1515) at org.eclipse.equinox.launcher.Main.main(Main.java:1488) Caused by: java.lang.NoClassDefFoundError: com/rsa/crypto/jcm/ModuleLoader at com.rsa.cryptoj.o.cq.<clinit>(Unknown Source) at com.rsa.cryptoj.o.co.<clinit>(Unknown Source) at com.rsa.jsafe.CryptoJ.isFIPS140Compliant(Unknown Source) at com.businessobjects.bcm.internal.BcmRsaLib.initialize(BcmRsaLib.java:214) at com.businessobjects.bcm.internal.BcmRsaLib.<clinit>(BcmRsaLib.java:289) at com.businessobjects.bcm.BCM.<clinit>(BCM.java:1158) at com.crystaldecisions.enterprise.ocaframework.BCMInitializer.run(BCMInitializer.java:29) at java.lang.Thread.run(Thread.java:812) Caused by: java.lang.ClassNotFoundException: com.rsa.crypto.jcm.ModuleLoader cannot be found by com.businessobjects.bcm_1.0.0 at org.eclipse.osgi.internal.loader.BundleLoader.findClassInternal(BundleLoader.java:439) at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:352) at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:344) at org.eclipse.osgi.internal.loader.ModuleClassLoader.loadClass(ModuleClassLoader.java:160) at java.lang.ClassLoader.loadClass(ClassLoader.java:427) ... 8 more"

    Do you have an idea about what could it be the problem?,

    Thank you very much for your help.

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