Misspelled word in the Automated Email being sent by Workflow system

[Former Member]

Hi Gurus,

First of all I'm absolutely clueless about workflow so please don't be hating. :X

I am trying to fix a bug in one of the email templates being sent to email addresses of our employees. The subject line have a misspelled word.

Where do I start?

Whats the tcode to go to these templates? And how do I search for the correct email to be corrected given that the information I have is the Subject line and the body of the email.

Points will be awarded.

Many thanks,

Regards,

Olekan Babatonde

[Former Member]

Answer found by poster.

[martin_nooteboom]

It would be nice if you would post your answer here for the benefit of others.

Regards,

Martin

[martin_nooteboom]

There are several transactions you can use to check a workflow template. Depending on what you want to do you could use PFTC, SWDD or SWDD_CONFIG.

Finding the correct task from only the subject or content is much harder. The best thing to do is run SWI1 for the period the e-mails are generated. In the list you get is a column task which holds the tasknumber. Now you need to find the step which actually sends your e-mail and get the corresponding tasknumber. Using this in PFTC and the where used function you should be able to find the workflow (WS....). Then you can use SWDD_CONFIG to change the text.

But if the e-mail is SAP standard I would raise an OSS message and ask them to make the correction.

Regards,

Martin

[Former Member]

Thank you Martin,

I've checkd in SWI1 and found the task TS90000101 as the step which sent the email. I also have the Workflow ID of the actual wf of the problematic email

I checked the task number in PFTC and SWDD_CONFIG and I can't find this task.

Any ideas?

[martin_nooteboom]

In Pftc you need to select standard task and then you give the number (so without TS). In SWDD you can only select the workflow template (so a WS with number).

By the way it is against the forum guidelines to cross post your questions in more forums. But if you do, it would be nice to mention the other forums you posted the question in also.

Regards,

Martin