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Jan 24, 2018 at 10:43 AM

Is it possible to block Visits from C4C to Outlook, but appointments should flow to Outlook

185 Views Last edit Jan 25, 2018 at 07:49 PM 2 rev

Dear Experts,

Is it possible to block the Visits flow from C4C to Outlook? But Appointments should flow to Outlook.

As per business requirement only Appointments need to flow to Outlook, they don't want to send Visit to Outlook.

Please suggest your views.